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Special orders are not returnable, exchangeable or refundable and usually take between 2 and 4 weeks** to ship.
All orders for in-stock merchandise are generally shipped the next business day. "Next Day Shipping" refers to UPS Next Day Saver service. Faster services are available at an extra cost.
Some size/style combinations are requested infrequently and are made to order, requiring an additional 2 - 3 weeks**. If an order will take more than 30 days we will notify you.
If you have any questions about shipping services and costs, please contact us at 212.929.0087, ext.64 or 800.637.9240, ext. 64. Thank you!
**Due to a high increase in demand, LUXE shoes, special orders, and made-to-order sizes are currently taking 4-6 weeks to ship. Please call 800.637.9240, ext.12 if you have further questions about your order timing.